Job Description

Job Description

Join our Global Real Estate team to oversee the development and implementation of all Change Management related technology platforms supporting Engineering & Operations (O&E). 

As a Program Manager within the Global Real Estate (GRE) team, you will be responsible for the development, implementation, and management of all technology platforms related to Change Management. This includes a particular emphasis on the O&E Change Management tool, ensuring its smooth integration and adoption throughout the organization. You will guide a team of professionals, fostering innovation and efficiency in real estate technology solutions to support the company's growth and operational goals. This role demands robust program management and presentation skills, including vendor and stakeholder engagement, while steering through the stages of ideation, funding, planning, and execution.

Job Responsibilities:

• Develop and execute a comprehensive Change Management strategy for Operations & Engineering, aligning with the organization's overall business goals and risk mitigation strategy.
• Lead the evaluation, selection, and implementation of technology solutions that enhance Engineering & Operations and drive business value.
• Provide leadership and direction to direct reports, fostering a culture of collaboration, innovation, and continuous improvement.  Mentor and develop team members, ensuring they have the skills and resources needed to succeed in their roles.
• Oversee the management and optimization of Change Management related technology platforms, ensuring they meet the needs of internal stakeholders and support operational efficiency.
• Ensure the successful implementation and adoption of the Change Management tool, facilitating smooth transitions and minimizing disruptions.  Develop training programs to ensure efficient deployment of new Operations & Engineering technology occurs across relevant stakeholders and service providers.
• Collaborate with cross-functional teams, including IT, operations, and business units, to understand their needs and ensure technology solutions align with their change management objectives.
• Act as a liaison between technology teams and senior leadership, providing regular updates on project progress and technology initiatives.
• Ensure effective communication is maintained for all GRE Change Management initiatives across all cross-functional teams including annual Major Event Planning Calendar coordination process.
• Stay abreast of industry trends and emerging technologies, identifying opportunities to enhance the organization's change management technology capabilities.
• Drive continuous improvement initiatives, leveraging data and feedback to optimize technology solutions and processes.
• Develop and propose budget for real estate technology initiatives, ensuring efficient allocation of resources and cost-effective solutions.

Required qualifications, capabilities, and skills :

• 8+ years of aligned Real Estate Program Management experience, with a focus on real estate aligned technology platforms
• Demonstrated understanding and successful application of property management processes and general construction terminology
• Proven experience in change management and implementing technology solutions in a complex organizational environment
• Bachelor's degree in Information Technology, Business Administration, Real Estate, or a related field

Preferred qualifications, capabilities, and skills:

• Leadership and team management skills, with the ability to inspire and motivate a diverse team
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Strategic thinker with a track record of driving innovation and delivering results in a fast-paced environment

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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